Effective Date: August 1, 2023
1. Introduction
CQAM (Canadian Quality Advancement in Healthcare) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial regulations.
2. Information We Collect
We may collect and process the following types of personal information:
- Contact Information: Such as your name, email address, and phone number, when you contact us or sign up for our newsletter.
- Usage Data: Information about your interactions with our website, including IP addresses, browser types, and pages visited.
- Survey Responses: If you participate in surveys or feedback requests, we may collect responses to improve our services.
- Employment Information: If you apply for a position with us, we will collect information related to your application and qualifications.
3. How We Use Your Information
We use your personal information for the following purposes:
- To Communicate: To respond to your inquiries, provide updates, and send newsletters or information related to our activities and initiatives.
- To Improve Our Services: To analyze usage data and feedback to enhance our website and services.
- To Process Applications: To evaluate and process job applications and communicate with applicants.
- To Comply with Legal Obligations: To meet legal, regulatory, and contractual obligations.
4. Disclosure of Your Information
We may disclose your personal information to the following parties:
- Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting surveys, or processing applications. These providers are bound by confidentiality agreements and are required to protect your information.
- Legal Requirements: We may disclose your information if required to do so by law, regulation, or legal process, or to protect our rights and property.
- Business Transfers: In the event of a merger, acquisition, or other business transaction, your information may be transferred as part of the transaction.
5. Data Security
We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, use, or disclosure. This includes using secure servers, encryption, and access controls. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.
6. Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to enhance your experience and analyze website usage. Cookies are small files stored on your device that help us remember your preferences and improve site functionality. You can manage your cookie preferences through your browser settings.
7. Your Rights
Under Canadian privacy laws, you have the following rights regarding your personal information:
- Access and Correction: You have the right to access your personal information and request corrections if it is inaccurate or incomplete.
- Withdrawal of Consent: You may withdraw your consent to the collection, use, or disclosure of your personal information at any time, subject to legal and contractual restrictions.
- Complaints: If you have concerns about our handling of your personal information, you may contact us to resolve the issue or file a complaint with the relevant privacy authority.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the revised policy on our website and indicate the effective date. Your continued use of our website and services after any changes constitutes your acceptance of the updated policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at:
Email: info@cqam.ca
CQAM.ca | Canadian Quality Advancement in Healthcare
Committed to safeguarding your personal information and ensuring transparency in our privacy practices.